Privacy Policy – jilicr Online Gaming Platform

At jilicr, we take your privacy seriously. This Privacy Policy describes how jilicr ("jilicr," "we," "us," or "our") collects, uses, stores, and protects the personal information of players and visitors who access the jilicr online gaming platform at jilicr.com. This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the regulations of the National Privacy Commission (NPC).

By registering a jilicr account or using any part of the jilicr platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the jilicr platform immediately.

1. Introduction

jilicr is the Philippines' premier PAGCOR-regulated online gaming platform, serving Filipino players from Manila to Mindanao. As a licensed operator, jilicr is required by PAGCOR and Philippine law to collect and verify certain personal information from all registered players. This is not optional – it is a legal obligation designed to protect players, prevent fraud, and ensure compliance with anti-money laundering (AML) regulations.

Beyond regulatory requirements, jilicr collects data to deliver a better, more personalized gaming experience. We are committed to handling your data with transparency, integrity, and respect – the same values that define the jilicr platform as a whole.

2. Personal Data We Collect

jilicr collects the following categories of personal data from players:

• Identity Data: Full legal name, date of birth, nationality, and government-issued ID details (e.g., Philippine passport, SSS ID, UMID, driver's license, PhilSys ID).
• Contact Data: Email address, mobile number, and residential address (including city, province, and postal code).
• Account Data: Username, account ID, registration date, login history, and account preferences.
• Financial Data: Deposit and withdrawal history, payment method details (e.g., GCash mobile number, bank account details for BPI, BDO, or Metrobank), and transaction records. Note: jilicr does not store full payment card numbers.
• Gaming Data: Game history, wagering activity, session duration, bonus usage, and responsible gaming tool settings.
• Technical Data: IP address, device type, browser type and version, operating system, and geolocation data (country/region level).
• Communications Data: Records of your interactions with jilicr's customer support team, including live chat transcripts and email correspondence.
• Marketing Data: Your preferences regarding promotional communications from jilicr.

3. How We Collect Your Data

jilicr collects personal data through the following means:

• Direct Collection: Information you provide when registering a jilicr account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated Collection: Technical data collected automatically when you access the jilicr platform, including through cookies, web beacons, and server logs.
• Third-Party Sources: Identity verification data from PAGCOR-approved KYC service providers; payment data from GCash, PayMaya, and banking partners; fraud prevention data from licensed third-party screening services.

4. How We Use Your Personal Data

jilicr processes your personal data for the following purposes:

• To create and manage your jilicr player account.
• To verify your identity and age (21+) in compliance with PAGCOR KYC requirements.
• To process deposits, withdrawals, and other financial transactions via GCash, PayMaya, BPI, BDO, and Metrobank.
• To deliver and improve the jilicr gaming experience, including personalized game recommendations.
• To detect, investigate, and prevent fraud, money laundering, and other illegal activity.
• To comply with PAGCOR regulations, Philippine law, and applicable anti-money laundering (AML) obligations.
• To provide customer support and respond to your inquiries.
• To send you promotional communications about jilicr bonuses and offers, where you have consented to receive them.
• To administer jilicr's responsible gaming tools, including deposit limits and self-exclusion.
• To analyze platform usage and improve jilicr's services, security, and user experience.

5. Legal Basis for Processing

jilicr processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing required to fulfill our obligations to you as a registered jilicr player, including account management and payment processing.
• Legal Obligation: Processing required to comply with PAGCOR regulations, Philippine AML laws, tax obligations, and other applicable legal requirements.
• Legitimate Interests: Processing necessary for jilicr's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given, specific, and informed consent – primarily for marketing communications. You may withdraw consent at any time by contacting jilicr support.

6. Data Sharing & Disclosure

jilicr does not sell or rent your personal data to any third party. We may share your data only in the following limited circumstances:

• PAGCOR and Regulatory Authorities: jilicr is required to share player data with PAGCOR and other Philippine government authorities upon lawful request, including for audit, compliance, and investigation purposes.
• Payment Processors: Financial data is shared with payment service providers such as GCash, PayMaya, BPI, BDO, and Metrobank solely to process your transactions.
• KYC and Identity Verification Providers: Identity documents and verification data may be shared with PAGCOR-approved KYC service providers to fulfill our legal verification obligations.
• Fraud Prevention and AML Services: Data may be shared with licensed fraud screening and anti-money laundering service providers to protect the integrity of the jilicr platform.
• Game Software Providers: Limited technical and gaming data may be shared with jilicr's licensed game content providers to facilitate gameplay and resolve technical disputes.
• Law Enforcement: jilicr will disclose personal data to Philippine law enforcement agencies where required by a valid court order, subpoena, or other lawful legal process.

All third parties with whom jilicr shares personal data are contractually required to handle that data in accordance with applicable Philippine data privacy law and to implement appropriate security measures.

7. Data Retention

jilicr retains your personal data for as long as your account remains active and for a minimum period of five (5) years following account closure, in accordance with PAGCOR record-keeping requirements and Philippine AML regulations. Specific retention periods may be longer where required by applicable law or ongoing legal proceedings.

When your personal data is no longer required for the purposes for which it was collected, jilicr will securely delete or anonymize it in accordance with our internal data retention procedures and the requirements of the National Privacy Commission.

8. Cookies & Tracking Technologies

jilicr uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies we use include:

• Essential Cookies: Required for the jilicr platform to function correctly, including session management and security features. These cannot be disabled.
• Performance Cookies: Used to collect anonymized data about how players use the jilicr platform, helping us identify areas for improvement.
• Functional Cookies: Used to remember your preferences, such as language settings and responsible gaming tool configurations.
• Marketing Cookies: Used to deliver relevant promotional content about jilicr offers. These are only set where you have provided consent.

You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the jilicr platform.

9. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilicr:

• Right to Be Informed: The right to know what personal data jilicr collects and how it is processed.
• Right of Access: The right to request a copy of the personal data jilicr holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to jilicr's legal retention obligations under PAGCOR regulations and Philippine law.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact jilicr's Data Protection Officer (DPO) using the contact details provided in Section 13 of this Policy. jilicr will respond to all verified data rights requests within thirty (30) days, in accordance with NPC guidelines.

10. Children's Privacy

The jilicr platform is strictly intended for individuals who are 21 years of age or older, as required under Philippine law and PAGCOR regulations. jilicr does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account and delete the data in question.

If you believe that a minor has registered on the jilicr platform, please contact our support team immediately so that we can take appropriate action.

11. Data Security

jilicr implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jilicr's servers.
• Encryption of sensitive data at rest, including financial records and identity documents.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments conducted by independent security professionals.
• Multi-factor authentication (MFA) requirements for administrative access to jilicr's systems.
• Comprehensive incident response procedures aligned with NPC breach notification requirements.

While jilicr takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jilicr account credentials and for notifying us immediately if you suspect unauthorized access to your account.

12. Changes to This Privacy Policy

jilicr reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, jilicr will notify registered players via email or an on-platform notification prior to the changes taking effect.

The updated Privacy Policy will be posted on this page with a revised "Last Updated" date. Your continued use of the jilicr platform following the posting of changes constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how jilicr protects your data.

13. Contact & Data Protection Officer

jilicr has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO:

Email: [email protected] (plain text – not a clickable link)

jilicr's support team and DPO are available 24/7 to assist players from Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines. We are committed to resolving all data privacy inquiries promptly and in full compliance with NPC guidelines.

If you are not satisfied with jilicr's response to your data privacy concern, you have the right to lodge a complaint directly with the National Privacy Commission of the Philippines.